News & Offers
MSM have been awarded For the 2nd time the Toyota ASEC improving customer service through certification
The After Sales Service Evaluation & Certification (ASEC) programme was developed to standardise and develop Toyota Material Handling Europe’s service and parts operations. ASEC is aimed at our captive network and independent dealers with both Parts and Services operations.
The programme has 3 levels and MSM have reached the Advanced Certification It covers distinct sections aiming at improving workshop productivity, securing the safety and sustainability requirements of our operations, and increasing parts and services sales through Kaizen activities. Furthermore, it supports our permanent activities to maximise customer satisfaction.
The Entry level recognises an intermediary achievement rate focusing on the strict operational aspect defined as a minimum pre-requisite. The Basic level insists on standardising safety and operational processes. In the Advanced stage, Kaizen methodologies are implemented to enhance service contract coverage and customer service.
MSM are very proud to be a personal sponsor for Tommy Bridewell in the 2018 British Superbikes TB will be riding a Suzuki for Halsall Racing.
Dealer of the year 2018
Fork Lift Truck Association Dealer of The Year 2018
MSM DRH Limited wins Dealer of the year 2018
Toyota I Site
Toyota I SIte
I_Site is our truck management system that connects your fleet, collects the data and gives you an overview of what’s happening; but most importantly I_Site tells you what you can do to optimise your operations.
Truck utilisation, driver utilisation
A web portal, mobile app
Shock sensors and lockout, shock notifications, supervisor lockout notification
Remote driver management
Driver Pre op checks and smart access
Contact MSM for your fleet management solution
Manitou Buggy MT420
The New Buggy MT 420 is dedicated to customers looking for an ultra-compact telehandler. It is the most compact telehandler of the construction range. This model is also easy to manoeuvre due to its small width. With this model, Manitou group offer a complete range for construction sector. Due to it’s versatility, the New Buggy MT 420 lends itself to a variety of applications such as urban works, renovation, parks & gardens, events sector, handling in narrow spaces, industrial maintenance.
TCO application : designed to reduce TCO (reduced maintenance costs)
(Simplicity: easy-to-use cab (same as MT 625), easy to transport machines, easier maintenance
Security: 360° visibility due to position of components (low boom pivot point,
Contact Glen on 01684 564792 @ MSM for special finance offers
Manitou have just launched a low rate finance offer on all Telehandlers (written details on request)
MSM have been awarded the Manitou dealership for Construction Telehandlers and Gehl skid steers for Herefordshire and Worcestershire. We will be stocking parts for the Manitou and Gehl range of products. MSM will also have a few machines on display or demo should you wish to try a machine please contact our sales department.
Due to growth we are looking for additional Mobile forklift Service Engineers & Workshop Engineer with Hgv class 1. Should you feel you have the right skills for the above position please contact us on 01684 564792 or send your CV to email@example.com
MSM New HQ
We have now moved to our New site in Buckholt Drive Worcester. We are only 1 mile from juct 6 of the 'M5 call in and see our vast range of equipment on offer. Forklifts from Toyota, Telehanders from Manitou, Fairport Light Equipment Stockist. Forklift spares - Tail lift spares - Forklift tyres - Oils - Filters